Frequently Asked Questions
Everything you need to know about your Beauty Queens experience.
What is the status of my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, Beauty Queens Cosmetics ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty, and none of our products or ingredients are tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
How can I find the right shade for my skin tone?
We provide a detailed shade finder guide on each product page. If you are still unsure, you can upload a photo for a personalized recommendation from our beauty consultants.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later options like Klarna and Afterpay.